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Ezekiel
Ezekiel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 261
Experience:  Appliance Repair Expert
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Got a Elextrolux Frontload washer model number Ewf 1074. :

Customer Question

Got a Elextrolux Frontload washer model number Ewf 1074.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: got an error message E42.
JA: Is there anything else important you think the Whitegoods Technician should know?
Customer: The door latch keep clicking and the door light does nor stay on.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Ezekiel replied 1 year ago.

hello my name is***** will be helping you

Customer: replied 1 year ago.
Got a Elextrolux Frontload washer model number Ewf 1074.got an error message E42.The doorlatch keep clicking and the door light does nor stay on.
Expert:  Ezekiel replied 1 year ago.

the error code E42 which means "door locking device has failed, .

Expert:  Ezekiel replied 1 year ago.

to fix this problem you will need to have the door lock replaced

Customer: replied 1 year ago.
where do i purchase a new device
Expert:  Ezekiel replied 1 year ago.

let me get you info one second

Expert:  Ezekiel replied 1 year ago.

appliancepartspros.com they ship out the same day please rate me as that's how I get paid thanks good luck

Customer: replied 1 year ago.
bought new door latch locking device and replace - same error code E42
Expert:  Ezekiel replied 1 year ago.

hello if you received the same error after replacing the door lock per error code then the control board has failed not recognizing the door lock closed

Expert:  Ezekiel replied 1 year ago.

when I looked up e42 it read the door lock being faulty quite a few people with this issue but obviously the control board is the issue

Customer: replied 1 year ago.
How do i fix that problem ?
Expert:  Ezekiel replied 1 year ago.

the only option is replacing the control board to rectify this problem

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