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WorthyHomeSolutions
WorthyHomeSolutions,
Category: Australia Whitegoods
Satisfied Customers: 2
Experience:  Universal HVAC Tech at Kelly Enterprise
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My Smeg dishwasher will not change program and beeps

Customer Question

My Smeg dishwasher will not change program and beeps
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 11 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! The controls are having a problem of some sort. Turn the power off at the mains supply switch to the appliance for a few hours. Any change when powered back up?
Customer: replied 10 months ago.
Power was turned off and left off over night. Power was then turned on and left on over next night. No change.
Cannot change programs. Stuck on program 4 (normal). Getting beep,beep....beep,beep signal. Half Load button does not work either. I previously replaced the circuit board, but this did not change the problem. When I close the dishwasher door, the 'pump' gives a short grunt then stops then another short grunt then stops.
Expert:  Kelly replied 10 months ago.
Can you inspect the area underneath the wash tub? Is there water under there?
Customer: replied 10 months ago.
No water under there
Expert:  Kelly replied 10 months ago.
Odd, and the problem did not change when the board was replaced?
Customer: replied 10 months ago.
No
Expert:  Kelly replied 10 months ago.
Did you replace the actual machine control or the interface board that switches between cycles?
Customer: replied 10 months ago.
The main circuit board
Expert:  Kelly replied 10 months ago.
I am not sure then, I will place your question back to the list in case another has an idea.
Expert:  WorthyHomeSolutions replied 10 months ago.
Hello check to see if your door connection is good. When you open it there is a latch that pushes a lever in the handle it will beep if turned on but not shut all the way
Customer: replied 10 months ago.
As your company cannot solve my problem, please refund my money.
Customer: replied 10 months ago.
The door connection is good. When turned on with door open I get beep,beep...beep,beep.
When door closed, I get same double beeping and sounds like a short grinding noise (like a pump doing a couple of turns) then a pause then does it again.
Expert:  WorthyHomeSolutions replied 10 months ago.
WHEN THE DOOR IS CLOSED DO THE LIGHTS BLINK
Expert:  WorthyHomeSolutions replied 10 months ago.
IF SO SOUNDS LIKE IT MAY BE STUCK IN RESET MODE