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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 20077
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Panasonic NA 140VG3 keep turning off mid cycle. Have tried a

Customer Question

Panasonic NA 140VG3 keep turning off mid cycle. Have tried a number of different cycles.
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it is shutting totally off, there is likely an issue with the power supply or the main electronic control. Do you have a meter to test the power supply voltage to the appliance?

Customer: replied 11 months ago.
The power is fine. It seems to happen only on hot washes
Expert:  Kelly replied 11 months ago.

Does the machine turn totally off, nothing on the display at all, no lights?

Customer: replied 11 months ago.
Whole display turns off. No lights. No alarms.
Expert:  Kelly replied 11 months ago.

Does it do it right away if you select a hot fill, like maybe the hot solenoid is shorted and causing issues with the electronics?

Customer: replied 11 months ago.
No. It was during the fill period. Didn't get to start the wash.
Expert:  Kelly replied 11 months ago.

Okay, so if you select a cold wash it will fill and wash fine, just not using hot water?

Customer: replied 11 months ago.
that's correct. Didn't know that when first raising question. But I would still like to know what's causung it.
Expert:  Kelly replied 11 months ago.

It sounds like the hot water solenoid may be shorted or the element has issues. The element is much more likely to be at fault. You could remove the top of the machine and unplug the how water valve and start a warm wash and if it still trips, the element is likely faulty. If it does not shut off, then the hot water solenoid is likely faulty.

Expert:  Kelly replied 11 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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