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John
John, restaurant equipment technician
Category: Australia Whitegoods
Satisfied Customers: 2133
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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Thermostat was occasionally jamming on now it is doing it

Customer Question

thermostat was occasionally jamming on now it is doing it constantly. do I need to get a new thermostat ?
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: Westinghouse stainless oven model number 668 burning every thing as thermo appears to keep heating up and up not cutting out when temp is reached
JA: Is there anything else the Whitegoods Technician should be aware of?
Customer: Not that I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Australia Whitegoods
Expert:  John replied 9 months ago.

Will you please send me the brand name and model number, so I can look for the necessary information for you? Thank you.

Customer: replied 9 months ago.
westingouse stainless 668
Expert:  John replied 9 months ago.

Thank you. I'll search for the information I need to assist you.

Expert:  John replied 9 months ago.

Thank you.

Expert:  John replied 9 months ago.

Thank you.

Expert:  John replied 9 months ago.

I found a Westinghouse oven with the model number PORS668S. Is your appliance an oven?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
no thanks you have the model number what do you think is wrong with it ?
Expert:  John replied 9 months ago.

I think the oven thermostat needs to be replaced. If you want to do the job yourself, please let me know, and I'll look up the part number information for you.

Customer: replied 9 months ago.
will do ourselves thanks would like that part number ?
Expert:  John replied 9 months ago.

OK. I'll look for it, and I'll get back to you.

Customer: replied 9 months ago.
thanks
Customer: replied 9 months ago.
SORRY MODEL nUMBER IS *****
Expert:  John replied 9 months ago.

The thermostat part number is(###) ###-#### ***** the price is $52.52. You can buy it at www.repairclinic.com. Thank you for choosing JustAnswer.

Expert:  John replied 9 months ago.

Do you need any more help, before your request times out?

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