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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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My delonghi coffee machine has jambed cannot remove drip

Customer Question

My delonghi coffee machine has jambed cannot remove drip tray or infuser. Have tried pressing both 1 and 2 cup coffee lights together but nothing happens. the only light on is the one for grounds container.
Submitted: 9 months ago.
Category: Australia Whitegoods
Customer: replied 9 months ago.
HAVE TO HOLD DRAW CLOSED WON'T STAY CLOSED WITHOUT HOLDING IT
Customer: replied 9 months ago.
I have since fixed my problem with my delonghi coffee machine. Will I still be charged $39.95
Expert:  John replied 9 months ago.

You're charged only when you click the ACCEPT button. Thank you for choosing JustAnswer. See you next time you have a question.

Customer: replied 9 months ago.
I have just noticed that $34.00 has come out of my account. I fixed the problem myself before your response. I don't mind the $5.00 for your trouble but request a refund of the $34.00.
Expert:  John replied 9 months ago.

OK. I'll initiate a refund request for you.

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