How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21190
Experience:  Highly accurate diagnostician with over 30 years of experience.
11418111
Type Your Australia Whitegoods Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have an Electrolux 7kg Eco Wash SystemMod: EWF1074 I have

Customer Question

Customer: Hi, I have an Electrolux 7kg Eco Wash SystemMod: EWF1074 I have seen your previous detail to reset, I have tried that and it comes with error E24, i can not find that code in any manuals..can you help please
JA: Thanks. Can you give me any more details about your issue?
Customer: Normaly I select a wash mode then hit start and all is well, Now when I turn the selector it shows the normal wash duration, then it tries to start by itself, it sounds like the pump starts, then the timer drops immediately to 0.01 and finishes with it beeps as if it's now finished the load, and if I hit pause, it just says error
JA: OK got it. Last thing — AU Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The E24 error is a pump relay failure on the main machine controller. Does it pump out completely or shut off when it begins to pump out?