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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Have a Gr - B247WVS Freez / Frig - side by side unit. Screen

Customer Question

Have a Gr - B247WVS Freez / Frig - side by side unit.
Screen on freezer door frequently dispolays "E"r message within minutes of being reset. On reset - find all values set to maximum default.
Does this after a defrost as well.
What might be issue here?
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The electronic control is likely having trouble. However, I would make sure the appliance has a good earth ground and the neutral line is not loose at the outlet. Either of those connections can cause strange behavior if they are not good. Let me know what you find.

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