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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21589
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Model GC-L197STF Ice maker forces freezer door open when

Customer Question

Model GC-L197STF
Ice maker forces freezer door open when used - rotates to deliver ice but does not deliver any or much ice, the ice tray appears to push forward and thus pushes the door open. Can happen when fridge unattended, everything then defrosts.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The auger motor coupling or the coupling on the ice bucket is likely loose. Also, the bucket may be coming loose under pressure. Does the ice bucket lock into place? Is the bucket clear of any ice jams?

Customer: replied 1 year ago.
Thank you, ***** ***** does not appear that any of those issues apply in this case.Peter
Expert:  Kelly replied 1 year ago.

Is the auger in the bucket staying in place on both ends?