Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The drain hole is behind the rear wall, inside the freezer. Once the panel is removed, you will see the aluminum evaporator coil. The drain is in the tray under that coil. Thaw only with hot water, nothing sharp!
Is it frozen in place or can you tell? You may just need to unplug it and open the doors for 24-36 hours to allow a natural thaw.
That may work to thaw the panel but it won't thaw the drain.
Yes, as long as the water drained into the pan below, it should be good to go!
Okay, so the drain must be plugged still. You may need to poke some plastic tubing down that drain to clear the obstruction. You are almost there, and doing great!
I understand, thank you. Sorry for the delayed reply, I lost my internet last night. Let me know if I may be of further assistance, take care.