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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19029
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My fridge has stopped working.Ihave amodel RJ522V-R.517L

Customer Question

My fridge has stopped working.Ihave amodel RJ522V-R.517L
Freezer still working fine.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the freezer is working, you have an air flow issue. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Customer: replied 1 year ago.
Hi Kelly, Ihearthe fan in freezer but no frost on back wall of freezer.
Customer: replied 1 year ago.
It is a frost free
Expert:  Kelly replied 1 year ago.

If you are certain there is no frost in the freezer, then the air damper in the refrigerator section probably has problems. Can you locate the area where the air comes into the refrigerator and see if that damper door is open?

Customer: replied 1 year ago.
nothing seems open inside fridge
Expert:  Kelly replied 1 year ago.

Can you post a picture of the part where the air comes out?

Customer: replied 1 year ago.
Am not well this morning can we leave for now
Expert:  Kelly replied 1 year ago.

Sure, I hope you get to feeling better. Take care.....

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