Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If you have an electric door lock, it may not be getting the signal to open or may be faulty. Or, if a mechanical latch, the linkage may be faulty. It may also be that the water from the last cycle has not all drained out. Is there water in the tub that did not drain?
May I please have your model number so I am able to provide you with accurate, model specific information?