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Rob
Rob, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Have a Westinghouse WSE6100SA*3. Continually freezes food in

Customer Question

Hi, have a Westinghouse WSE6100SA*3.
Continually freezes food in fridge . We allow room for good circulation and we we have just defrosted and the problem has reoccurred.
On going now for 12 or so months.
Mark
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Rob replied 1 year ago.

Sorry for the delay inreplying, I only just came online and saw your question. Are youstill looking for help with this?

Does this then rectify itself or do you have to defrost it manually?

Thanks

Rob

Customer: replied 1 year ago.
we defrosted it manually. Thought the little baffle that lets the air circulate between the fridge and freezer may of been frozen open. not the case.Mark
Expert:  Rob replied 1 year ago.

Hi

Ihave put a call out for the schematics of this machine

WhileIm waiting Ill opt out.

Thismeans that if someone else has this information, they will respond toyou directly.

Inthe meantime, please DO NOT rate or respond to this question, as thiswill lock your question

Thanks

Rob

Customer: replied 1 year ago.
Hi Rob, just wondering how you got on with you obtaining the schematics of the machine
Thx Mark.
Expert:  Rob replied 1 year ago.

Hi Mark

I got no response and no one else here has jumped in either, sorry

Ill put the call out again and see

Rob

Customer: replied 1 year ago.
Hi who ever recieves this, still waiting for some feed back to my problem. Mark
Customer: replied 1 year ago.
Hello who ever recieves this, i would like a full refund. I was promised an answer to my question wouldn't be far away, 12 days later nothing. Please refund me.
Mark.
Expert:  Rob replied 1 year ago.

Hi Mark

Please contact customer services who are the only people with access to deposits.

They will gladly organise this for you

Thanks

Rob