Australian Whitegoods Questions? Ask a Technician for Answers ASAP
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This is the 6KG dryer, correct?
Does the panel light up as normal?
OK, try turning the drum by hand, does it turn? It will be stiff!
Also, trry turning the drum with no clthes in it, and whilst its still spinning, close the door and see if it will continue to turn
this could be several things
The first to test is the capacitor
For this you will need to remove the cabiet such that you can try turning the drum whilst the machine is switched on.
So, you must be careful of live voltages!!
If the drum turns after you have started it by hand, then the capacitor is faulty and will need to be replaced.
If you are not happy to test this this way, then I am afraid you will need to get a hands on diagnosis
In the meantime,
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob
you need to remove the cabinet
This way you can try turning the drum with the machine powerd on!
BUT, you have to be carefull as the machine is LIVE!
The capacitor "kick starts" the drum moving.
If you start turning the drum and it then continues under its own power, the capacitor is faulty
So you now have two items it could be
The motor or the control panel
You need to physically examine both of these parts and the associated wiring for damage
Let me know what you find
Please dont forget to rate now as this is the only way I get credit for spending my time helping you with this