How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech-Care Your Own Question
Appliance Tech-Care
Appliance Tech-Care, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 1542
Experience:  35+ Years - 40,000+ Completed 'Real World' Repairs
Type Your Australia Whitegoods Question Here...
Appliance Tech-Care is online now
A new question is answered every 9 seconds

I have a Bosch washing machine and the door is stuck

Customer Question

Hi, I have a Bosch washing machine and the door is stuck
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Appliance Tech-Care replied 1 year ago.

First a brief overview of the process: This is a chat forum, so I’ll need

to communicate back and forth with you. I only ask that you be as clear as

you can in your responses back to me as I am not in front of your machine

and I have to be able to understand the problem before I can give you a

clear answer to your problem. Please be patient also as I have others that

I am trying to help in between your replies back to me.
It is my intention to solve your problem with an honest, and helpful

answer. My goal is for a rating of Excellent Service
So lets begin!

Do you have the model number of the your washer. I know you cant get the door open to read it, but if you have a booklet, it may have the number. If not, does the machine have a circular plate on the bottom right side?
Also is the machine filled with water?