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Rob
Rob, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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We own a Simpson Esprit 550 5.5kg top loader. The clothes

Customer Question

We own a Simpson Esprit 550 5.5kg top loader. The clothes are now wrapping around the agitator & becoming tangled. Been like this for 2 weeks.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

Expert:  Rob replied 1 year ago.

This sounds like the motor is only turning the agitator in one direction in the wash cycle. Can you check this please?

Can you also check the complete model number?

Thanks

Rob

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