Australian Whitegoods Questions? Ask a Technician for Answers ASAP
It sounds like there is an issue with the electronics, in that case. The timing is quite odd, though. Does it appear to have been set in a child lock mode?
See the page below.
I suspect the touch panel will need to be replaced then.
I cannot seem to locate the parts using that model number, they are not listed at the site that handles the parts in your country. Can you post the rest of the model so I can narrow it down? I am in the norther US, in Montana. That is a bit out of my service area. However, that repair here would cost about $200-250 USD + the part.
The part number of the touch module is 00658117 and is available below from a US company that ships worldwide.