Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Is the compressor running? If you feel the back panel inside the freezer, is it very cold? Also, the frost you saw, was it all over the evaporator coil or just in one small area?
It may be cycled off, but the light frost pattern only at the top indicates a low refrigerant level. Does it seem to run all the time?
Did you use anything sharp to remove the ice that may have compromised the sealed system?
Is the compressor getting warm, even though it is not running?
Then the issue is that no power is getting to the compressor. You will need a meter to test the voltage at the compressor. Do you have one? Is there a fan running in the freezer or by the compressor?
It sounds like the main electronic control is faulty and not energizing the compressor or fan. That part is available below.