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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19080
Experience:  Highly accurate diagnostician with over 30 years of experience.
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J845 Samsung front loader, can't open door!

Customer Question

J845 Samsung front loader, can't open door!
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the water has drained, the lock solenoid is likely faulty. To open the door manually, you will need to remove the screws from the back of the top panel and slide that panel off. You can then reach down to the lock to manually release the door lock. The latch assembly will then need to be replaced.

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