How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years of experience.
11418111
Type Your Australia Whitegoods Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Fisher and Paykel Smart Drive Excellence 6.5 washing

Customer Question

Hi, I have a Fisher and Paykel Smart Drive Excellence 6.5 washing machine which has been working fine until this morning - put a load on cold wash and shortly after it started the machine started beeping and 4 lights come on - numbers 3, 5, 7 and 8. We have turned it off at the wall, tried even running it with no clothes in there but same result.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
43. (00101011) Phase 1 to 6 - OOB Switch Fault
The Motor Control Module has found that the signal returning from the
out of balance switch indicates that the switch is permanently on or
the harness to it is disconnected.
Primary Source: Mechanical.
Action: 1. Check that the out of balance switch is free to move.
2. Check that no harnesses are blocking switch
movement.
3. Check that the switch operates correctly when
activated. Replace the switch if suspect.
4. If the out of balance micro switch shows signs
of corrosion, replace the switch and switch
harness, and fit a condensation kit to the
console area if not incorporated in the top
deck.
5. Check that the SmartDrive is level and also
that the bias spring is in place.
Secondary Source: Wiring.
Action: Check the harness to the out of balance switch
is connected correctly. The terminals should be
connected to the normally closed position. If the
harness terminals show signs of corrosion, then
fit a new harness and switch.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.

Related Australia Whitegoods Questions