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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My machine just won't go past the spin cycle. It is still half

Customer Question

My machine just won't go past the spin cycle. It is still half full of water and of course the door is locked
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! It will not spin if it cannot drain out, so you will need to remedy the draining problem. If you fold the lower access panel under the door down, you will be able to access the drain pump filter. It will unscrew anticlockwise and will pull out to allow inspection and cleaning. Of course, water will come out, too, so be prepared! It is helpful to lean the machine against the back wall so the majority of the water will remain in the tub when the filter is removed.

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