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Rob
Rob, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Mike, our fridge freezes none stop

Customer Question

Hi Mike, our fridge freezes none stop
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.



This sounds like a bad thermostat.
Can you tell me do you hear the compressor running constantly?
Thanks
Rob
Customer: replied 1 year ago.

Hi Rob, yes the compressor runs constantly. Has done for three days now. We've tried turning the unit off and allowing it to stand for an hour then re starting. In a hope it would reset itself. Frustrating!!!!!!! The freezer isnt frosted up.

Expert:  Rob replied 1 year ago.
Hi Glenn

I have put a call out for the schematics of this machine


While Im waiting Ill opt out.

This means that if someone else has this information, they will respond to you directly.

In the meantime, please DO NOT rate or respond to this question, as this will lock your question


Thanks

Rob