Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hello, and thanks for your question! My name is XXXXX XXXXX Im happy to assist you today!!
The error code 3 is the error code that indicates the heating element is not heating or the temp sensor is not reading the temp correctly
Thanks for the info Charles.
Is there a way to fix this?
your very welcome
how old is your washer?
about 5 year old
Thanks, XXXXX XXXXX has had some pretty serious issues.
The error code 4 also
It could just be the heating element
Are you thinking of trying the repair yourself?
ok but I knew that already after enquiring/looking for info online....
if possible yes :-)
When you look in the washer, the element should be located at the bottom.
the heating one?
The heater element. It should be a thin metal tube
that runs in a loop
The dishwasher's temperature seems to be fine when in cycle as it reaches about 65 degrees...
Ok, If the water is heating up then its probably the sensor.
That was my first thought...
They run about $30 US
so what should I do then?
I've have quite a few issues with this dishwasher over the last year or so...
My honest opinion would that if the washer is giving you several issues then I would replace it. These appliances are only designed to last between 8-12 years on average. If your having this many issues with it, it will probably continue to give you more issues
I wish I had better news for you
the issues I had were error code 4 (twice..and that I fixed) and now error code 3
my mistake. we've only had it for 3 years not 5
ok, thanks. Im trying to locate a schematic for you. brb
I cant seem to find a break down on your washer,
Would you like to try and locate a sensor for you?
sorry, would you like ME to located the sensor for you
it'd be great indeed.
here is the best I found.
You should be able to get to the sensor by removing the bottom panel located at the front bottom of the washer
Is this website in australia?
Yes it is
i think it is rather http://www.bigwarehouse.com.au
Your right, sorry about that
no worries :-)
been a long day, lol
I know exactly what you mean :-)
So you think this sensor definitely is the cause of the problem?
I cant guarantee it without actually being there but that is what I am thinking it is.
All right so the best thing to do would be to call a diswasher repairer ...
I would just to be sure. I would hate to see you replace parts that are good.
I would hate that for sure (and so would my wallet!)