Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Does the pump in a Samsung J845 fail often, the machine is about 3.5 years old and has played up for most of that time. This is definitely the worst washing machine ever.
I am a retired photocopier technician 84 years of age, old age pensioner and capable of doing the repairs myself with a little help from you. I would like to know how to remove the machine covers to replace the pump if necessary.
Hi, welcome to Just Answer. My name is XXXXX XXXXX I look forward to helping you! These littel pumps are indeed troublesome, especially if they are not kept clean. It takes very little to block the small plastic impeller. Most often times, they can simply be cleaned to restore operation, though. That is one nice thing with having the filter to catch most items before the impeller gets jammed. Since cleaning the filter, what trouble are you having with it?
I didn't realise the filter was so important as only a tiny bit of fluff is usually in it, but after cleaning the machine goes through most part of the wash and stops indicating 5E mainly in the drain and spin cycle nearly every time, we count ourselves lucky if it finishes properly.
the water does not drain out, its still full, I drain it from the hose at the bottom (making a mess) and the machine will carry on till the next 5E comes up. I have noticed that during some drain cycles the flow from the main drain hose is not constant and come out in small squirts.
I'll be doing a small load of washing today, I'll stand by the machine and check its cycles.
Hi Kelly, I stood by the washing machine and checked its cycles the drain seemed to take ages to start even though I could hear a rumbling like the pump running, no water came out for several minutes then suddenly it started then when the spin cycle started the timer stayed on 4 minutes for a long time with the drum undecided which way to go only doing a couple of revs each way for a few minutes, then it got up to speed and finished off. The flannelette items were still very wet. This washing machine is a pile of junk, I'll never purchase a Samsung again!!!
can you tell me the method of removing the covers to access the pump and where can I purchase a new pump.
Unfortunately I am an old age pensioner now and I have to find the cheapest way of doing things or I don't eat.
I am not able to access the Drain Pump Assembly site by clicking on it, do you have another method?
Hi Kelly, thanks for that, the pump is on its way, I'll keep you posted on future events with the machine.
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I fitted the new pump yesterday, you were right, the impeller was loose on the shaft, I haven't done a wash yet but I did put the machine on rinse and spin when empty and it worked perfectly.
I should be able to claim faulty workmanship on this as it has played up almost all the time we have had it, it gives Samsung front loaders a bad name.
Thank you for the great service, I have already rated as excellent service.
Sorry, I am unable to afford any tips as I am on bread and water for a while now till I catch up financially, I am only an old age pensioner.