Ask an Australia Whitegoods Question, Get an Answer ASAP!
Sorry for the delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
It sounds like it thinks it has flooded
It doesn't sound like the drain pump is constantly running. It makes a weird sound, almost like when a motor gets stuck and then stops. This cycle then repeats until we turn the dishwasher off or open the door.
The first time it happened there was water on the floor of the dishwasher. However after draining it by cleaning everything and resetting as outlined in the manual we are still having the issue where it won't move on from the washing to rinsing cycle.
It sounds like the machine has water in the base, where the pumps are.
This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.Turn off the electric.Pull machine forward.Put towels down behind the machine.Tilt machine back at 45 degrees.Water will come out the back.The machine should now be reset.
We tried it last night.
Tilting the machine back 45 degrees resulted in no water coming out.
We tried running the dishwasher again.
On cycle 1 it completed the cycle.
On cycle 2 it stopped when wanting to go from the wash to rinse stages of the cycle, making the "motor stuck" noise.
Upon opening the door there was water in the base.
We ran the reset program and the dishwasher drained without a problem.
Does this help?
We ran it on all cycles from the basic wash (1 on the dial) up to the pot wash (5 on the dial). The same issue occurs on all cycles except the basic wash (as it isn't required to go from wash to rinse).
In addition it isn't random. I happens every time without fail.
Are you able to give a ball park figure for repair?
Searching the net it looks like a replacement part will be roughly $200.
Given labour I am assuming this could be a $400+ job. Does that sound around the mark?
In your opinion, would I just be better served buying new one and do you have any brands that you could recommend?
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.If you need to ask me anything after rating, please just follow the link in the welcome emailThanksRob