Sorry for the delay in replying, I only just came online and saw your question. Are you still looking for help with this?
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Hello Rob. I am in NZ so on a different time to you - hence the delays we will probably experience.
Next time we run the machine I will check the water level. When the tablet falls out of the dispenser I always find it on the base of the washer directly down from the dispenser as if the cover flips open and it falls out. It does not get flicked sideways and is very near the front edge of the tray, away from the filters and drain. Often it is stuck and quite dry
Hi again Rob - sorry for the long delay - my husband put the dishwasher on a couple of days ago but completely forgot we were to monitor the water level. The soap tablet dissolved and left no residue on that occasion.
Tonight, I checked the water level before the tablet dispenser opened and it was up to the top of the handle that removes the centre filter. Later, after I heard the dispenser open, the water was lower down - covering the filter and about halfway up the handle of the filter remover.
Now, the water is up the the top of the recess; the tablet is sitting in the water directly below the dispenser with the top of the tablet exposed.
Hope that helps?!
We are using the Regular/Eco setting. I'm not sure how many cycles there are or what they do, but it seems to be on a second 'wash' and is still cold i.e. no hot water or heat yet? The partly dissolved tablet is still sitting on the bottom of the machine.
Yes, an object on the bottom rack could have stopped the tablet from dropping all the way down at the start. Should we not be loading the left side of the bottom rack? We only do a wash when the machine is full
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