How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 9524
Experience:  40 years repairing things.
3079445
Type Your Australia Whitegoods Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

I have a E522B 2 door fridge freezer, I am experiencing leaking

Resolved Question:

I have a E522B 2 door fridge freezer, I am experiencing leaking from the front right and left hand corners at the base of the fridge at least once a day. I have looked at the seals, the overflow tray at back of fridge and both are fine. Any suggestions as to where the leak is coming from.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  The Home Smithy replied 1 year ago.

Hi. Welcome to Just Answer.

You have a plugged up condensate drain line.
To resolve the problem remove the back cover inside of the freezer compartment. At the bottom of the evaporator coils is a drain hole. Flush it out with a turkey baster and some boiling hot water. Once it is clear the water that is melted off of the evaporator coils during the defrost cycle will once again drain into the evaporation tray above the compressor. The heat from the compressor then evaporates the water back into the ambient air of the kitchen.

To prevent the drain tube from clogging up again use a piece of 14 gage copper wire and carefully wrap it around the defrost heating element. Extend the copper wire about 1 - 2" into the drain hole. What this does is as the defrost heating element warms up it also warms the copper wire and prevents any frozen water in the drain hole from blocking the condensate from draining into the evaporation tray above the compressor.

Please let me know if you have any other immediate concerns.
If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.
Thank you for the opportunity to serve you.
Best, Smitty
**How to rate your expert**

Customer: replied 1 year ago.

taken of back cover inside the freezer and I don't see any hole in the silver tray, could it be inside the fridge part ?


Regards


 


Mark


 

Expert:  The Home Smithy replied 1 year ago.

Mark, the drain hole has to be somewhere under the evaporator coils. It may be channeled someplace other than directly under the coils but it will be below them.

 

Customer: replied 1 year ago.


thanks I found it under the ice


 


 


regards


 


mark

Expert:  The Home Smithy replied 1 year ago.

This should help.

Please let me know if you have any other immediate concerns.
If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.
Thank you for the opportunity to serve you.
Best, Smitty
**How to rate your expert**

graphic

The Home Smithy, Appliance Technician
Satisfied Customers: 9524
Experience: 40 years repairing things.
The Home Smithy and 2 other Australia Whitegoods Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • AUSSIE- Repair Tech.

    Appliance Technician

    Satisfied Customers:

    3615
    Appliance Tech with 12 years experience in the Industry.
< Last | Next >
  • http://ww2.justanswer.com/uploads/MR/Mr Eureka/Aussie.64x64.JPG AUSSIE- Repair Tech.'s Avatar

    AUSSIE- Repair Tech.

    Appliance Technician

    Satisfied Customers:

    3615
    Appliance Tech with 12 years experience in the Industry.
  • http://ww2.justanswer.com/uploads/DO/dontrudeau/2012-6-7_2725_DON.64x64.jpg Appliance Tech-Care's Avatar

    Appliance Tech-Care

    Appliance Technician

    Satisfied Customers:

    251
    35+ Years - 40,000+ Completed 'Real World' Repairs
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    85
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Appliance Technician

    Satisfied Customers:

    37
    40 years repairing things.
  • http://ww2.justanswer.com/uploads/PB/pbmfixs/2013-8-21_18853_charles.64x64.jpg Charles's Avatar

    Charles

    Architect

    Satisfied Customers:

    51
    Engineering contractor and electronics
  • http://ww2.justanswer.com/uploads/BS/bshull17/2011-2-11_04125_japic.64x64.JPG Brian's Avatar

    Brian

    Architect

    Satisfied Customers:

    1967
    Licensed Architect- 16 years, L.E.E.D. AP
 
 
 
Chat Now With An AU Appliance Technician
The Home Smithy
The Home Smithy
AU Appliance Technician
9524 Satisfied Customers
40 years repairing things.