Australian Whitegoods Questions? Ask a Technician for Answers ASAP
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You have a plugged up condensate drain line. To resolve the problem remove the back cover inside of the freezer compartment. At the bottom of the evaporator coils is a drain hole. Flush it out with a turkey baster and some boiling hot water. Once it is clear the water that is melted off of the evaporator coils during the defrost cycle will once again drain into the evaporation tray above the compressor. The heat from the compressor then evaporates the water back into the ambient air of the kitchen.
To prevent the drain tube from clogging up again use a piece of 14 gage copper wire and carefully wrap it around the defrost heating element. Extend the copper wire about 1 - 2" into the drain hole. What this does is as the defrost heating element warms up it also warms the copper wire and prevents any frozen water in the drain hole from blocking the condensate from draining into the evaporation tray above the compressor.
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taken of back cover inside the freezer and I don't see any hole in the silver tray, could it be inside the fridge part ?
Mark, the drain hole has to be somewhere under the evaporator coils. It may be channeled someplace other than directly under the coils but it will be below them.
thanks I found it under the ice
This should help.