We have a 10yo top-loading washing machine (Simpson Esprit 450) and lately on emptying the machine after the washing has completed we have found that some of the items have become stuck in the space below the agitator. I'm thinking that there shouldn't even be a space, but it is very small and I guess necessary for the agitator to move anyway. Is there an easy solution to this? Today's wash resulted in a ruined new quilt cover. Thanks.
Brand: Simpson Esprit 450
Type of Appliance: Washer
Removing the caught-up items very carefully. Today's episode was the first ruined item.
Hi there and welcome to JA, So there are items caught between the agitater and the bowl correct? There really isnt a space there, which Is why I am asking you to just confirm please?Let me know and I can tell you how to get the agitater out for inspection etc,,,Also, how big is the quilt cover you are washing?
During the washing process the item must somehow get into the very small space between the base of the agitator and the drum. It has only happened a few times but all in the past couple of weeks. The first was a shirt that suffered no permanent damage, then there was a nightie where one of the straps got caught but also no real damage. Today's was a QS quilt cover that suffered irreparable damage as the threads were all pulled.
Looking down from above to the base of the agitator, how much of a gap appears to be there currently please?Can you stick a finger in to the gap?
You cannot actually see a gap when looking down from above. You can see the ~5mm 'non-gap' between the edge of the agitator base and the rim of the circular inset at the bottom of the drum - and I guess the real gap is recessed out of the line of sight. Either way I couldn't insert my finger into the 'non-gap' and neither could I insert a knife into any hidden gap. But a gap there must be, because we had to pull the 3 items from it. The quilt cover was not wholly swallowed, just parts of the finer outer layer.
Okay, dont take this the wrong way, but have you been overloading the machine?Everything should be free to move around suspended in water* Etc...To remove the agitator and check beneath it, remove the softener cap and lint filter and with a 10mm socket and an extended bar, unscrew the bolt in the middle of the agitator and then pull it upward really hard, it will come off the spline and lift out of the machine etc..before you do that though, try and lift it up now, and see if there is any up and down play on the agitator shaft itself?
I will try that. I'm also thinking that overloading might be a possibility. The problem only seems to happen when my wife loads the machine, not when I do it, and when I saw what came out of the machine today after she had squealed about the ruined quilt cover (it really was quite a good one) the overloading thought did cross my mind.
Keep me posted okay* we will work from there.It is only a 450 Espirit with 10 years of use* Overloading it will cause problems like this.Cheers.
Appliance Tech with 12 years experience in the Industry.