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We have a Lemair XQBM20-C. It has become difficult to start

 
AUSSIE- Repair Tech.'s Avatar
  • Answered by:AUSSIE- Repair Tech.
  • Appliance Technician
  • Positive Feedback: 99.1 %
  • Accepted Answers: 3615
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in Australia Whitegoods

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Customer Question

We have a Lemair XQBM20-C. It has become difficult to start the spin/pump cycle after washing perfectly. We have tried all the the wash cycles but it refuses to start the initial spin & pump out. After much perseverence of trying several settings around the dial occassionaly the spin & pump out will start & when it does it then works fine & continues to do the correct wash, spin & pump out procedure.
Is there any adjustment or belt replacement that could cure this problem?
Regards JimT

 



Already Tried:
Numerous dial settings

Submitted: 321 days and 16 hours ago.
Category: Australia Whitegoods
Value: AU$36
Status: CLOSED
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Expert:  AUSSIE- Repair Tech. replied321 days and 7 hours ago.

Hi there Jim and welcome to the site, thank you for your inquiry,


Please remember to rate my assistance at the end of our dealings as this is a requirement of using the site, by continuing you are in agreement with this, at any time you may ask further questions if you feel the need..

When you get to the drain and spin cycle, is the pump running strait away at the very beginning?

I ask because the machine wont spin until the water has drained fully, if it isnt draining properly and in good time, then the cycle wont work properly, regardless of which program you select on the timer*


Customer replied321 days and 5 hours ago.

When the first wash cycle finishes the machine is making a noise like there is a motor running, but the pump doesn't start pumping to empty the water prior to spinning. When we do manage to get the pump pumping subsequent cycles of pumping & spinning, on that setting, work fine.

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Expert:  AUSSIE- Repair Tech. replied321 days and 4 hours ago.

Sounds like a worn out or faulty water pump to me then.

Are you able to remove it and check it for blockages and obstructions?

Customer replied321 days and 4 hours ago.

I am in a remote area with no techo within coo-ee but am capable of most tasks - any clues/instructions that could make the job easier @ my end would be appreciated.
Thanks Jim

Accepted Answer

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Expert:  AUSSIE- Repair Tech. replied321 days and 4 hours ago.

Empty the water out of the machine by lowering the drain hose to ground level.

Remove the drain hose.

Tip the machine over and come up from underneath, or remove the rear panel if fitted and locate the water pump (Where the drain hose attaches to)

Undo the wiring connecters to the water pump, remove the tub to pump hose and then undo any screws and bolts securing the pump inside of the wash cabinet.

Lift the drain pump out of the cabinet and seperate the water pump for inspection*

Keep me posted, any questions, just ask*

Expert TypeAppliance Technician
Category: Australia Whitegoods
Pos. Feedback: 99.1 %
Accepts: 3615
Answered: 8/3/2012

Experience: Appliance Tech with 12 years experience in the Industry.

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Customer replied320 days and 23 hours ago.

Sorry for the delays in getting back to you as I am in a very dodgy internett coverage area in WA & 2hrs behind EST. If I still have trouble connecting would it be possible to contact you by phone?
Ok I managed to remove the pump - the assembly line had actually glued the hoses onto their connections! I managed to prise them off without too much damage to them - I may have to glue them back on though.
I dismantled the pump & found no obvious problem so wiped all internal parts clean (those that I could get to) including the magnetic motor shaft & re-coated both 'O' rings with a smear of vaseline.
What do I check next?
Could the problem be in the timer selection switching mechanism? It is only the first load that is the problem when the pump will not start automatically as it should. Subsequent loads wash & spin without a problem!
Open for suggestions
.
Thanks Jim

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Expert:  AUSSIE- Repair Tech. replied320 days and 22 hours ago.

Hi Jim,

If the pump is okay then re assemble the machine and then it is down to the timer as you have stated yes. There just isnt much else it really could be*

Customer replied320 days and 20 hours ago.

Thanks for that so is there any way I can test the timer - say by using a multimeter? if so how do I go about doing it & removing same?

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Expert:  AUSSIE- Repair Tech. replied320 days and 20 hours ago.

Sorry Jim but there is no way to test the timer apart from exchanging it out with another known working unit. Its the same with all timers in washing machines*

You have to swap and test*

Customer replied320 days and 20 hours ago.

Thank you very much for the advice + your time & patience Smile

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Expert:  AUSSIE- Repair Tech. replied320 days and 20 hours ago.

No problems Jim,

I wish I had a better response for you, but this is unfortunately not the case.

Thank you for the positive rating, highly appreciated*

 
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