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My Simpson esprit 450 top loader washing machine overflows and will not automatically click over to the wash cycle. I can't even get it to wash if I turn the dial manually. I can only move the dial all the way around to drain and final spin. Please help!
Already Tried: Nothing
Hi there and welcome to the site, thank you for your inquiry today,Please remember to rate my assistance at the end of our dealings, as this is a requirement of using our services, at any time you may ask further questions if you feel the need.So the machine overflows and does not start to agitate at all?
Hi, no it doesn't agitate at all. It just keeps on filling up with water until I turn the dial to drain.
Okay, this is what you need to do,Pump out the machine so it is completely empty please.Undo the 3 screws across the top of the control panel and gently lay the panel forward.behind the water level knob is the vacuum switch. You will see a tube going to it. Remove the tube from the nipple on the vacuum switch and blow through the tube until you hear air escaping at the other end of the hose, down inside the machine. Then re attach the tube to the vacuum switch nipple and re install the control panel.Go to reset on the water level knob and then select the lowest water level setting and start up the machine. It should fill to halfway and start washing, problem solved.This is caused by water getting into the vacuum switch tube and it will not function when this happens, the machine will do nothing except overfill. (It will still drain and spin though)Please remember to leave me positive feedback also, if you need further assistance also, just ask, Im here to help okay,Cheers
Experience: Appliance Tech with 12 years experience in the Industry.
Hi, the tube (which is a yellowy colour) has a piece of plastic threaded through it - is this right? I've tried blowing with the plastic thing inside the tube and without it but something must be blocking it as I can't get any air to escape from the other end of the hose. What do you think?
The plastic is there to stop the tube from being kinked*You disconnected the tube from the actual switch (The round metal thing with the nipple and electrical wires) ?? and tried to blow through the tube that way yes?
Yes, I disconnected the tube from the water level valve - I just pulled it off the nipple. It's still connected to the machine on the other end.
The hose must be kinked then up underneath the top of the machine.You need to pull it forward and lean it back against the wall or onto its back Looking up into the cabinet from underneath, the hose is attached to another nipple on the side of the washer tub (The same side as the water level switch)You need to see if it is kinked at the very top of the machine, where it attaches to the base of the control panel*You haven't been washing clothes with concrete in them by any chance have you?Haven't removed the top panel recently?It is fully empty of water also?AUSSIE- Repair Tech.41111.2080029282
I have to go to work for around 2-3 hours in about 5 minutesBefore I go, I want you to know that this is where the problem is, the vacuum tube/switch.As the water level rises, air is forced up the tube harder and harder until the vacuum switch is tripped. If the hose is kinked or has water in it, or it is disconnected, then no air pressure can get to the vacuum switch and the machine will do nothing except overfill in the wash program side of things.If need be, you can remove the top of the machine (2 screws at back rear of hob and 2 screws hidden under plastic caps where the lid closes against)You can check the tube from above and make sure it is attached to the base of the control panel without being kinked around the shocky arm, or kinked when you re install the top of the machine back down on the cabinet and re attach it etc okay,I will come back and check up on your reply when I get home, but I'll be here for a few more minutes while I wait for a reply now, just in case*Feel free to rate my answer also please, I'm happy to work with you until you get this sorted 100%
Hi, so I took the top off as you said and the plastic tube was kinked at the very top. I straightened it out, screwed everything back together and then checked I could blow through the tube from the adjoining tube under the control panel. Because of the plastic inside the tube (the one you said prevents it kinking) when I blow through it, air does come out the hose at the bottom but it doesn't just flow really freely. Anyway, I reset the machine, put it on water level low and unfortunately it still just fills up with water and doesn't start agitating. I drained it and checked the tube again to make sure it hadn't re-kinked somehow and air is still able to pass through it. Not sure what to try next? Thanks for your help.
Okay.Empty the machine 100% by pumping it out in the drain cycle.Open the control panel up again.Remove the tube from the vacuum switch nipple and pull out the plastic from inside the tube. With that removed, blow from the very top of the tube downward and see if air will pass freely down to the washer tub end of the tube. There will be some resistance.Re attach the tube to the vacuum switch again, but this time, remove the other end that attaches to the nipple in the bottom of the control panel and blow upward toward the vacuum switch. When you blow through the tube to the switch, it should click after a small amount of air pressure is applied from you blowing. Do this a few times so the switch clicks on and off etc,, then re fit the tube to the nipple at the base of the control panel again. Position it as close as possible to the same way it was before* because now you have taken the plastic out of the tube, so when the control panel is re fitted, it wont kink*. Not all washers have this, so its quite okay, as long as you don't kink the tube on re assembly.Once again, go to reset and set the water level to low, fill the machine and see if it starts agitating at the half way mark roughly okay,,,Most important that you come back and let me know how you go with this, there is still a couple more things to check if this doesn't work*Good luck, I'll be here on and off till around midnight, so if your keen to do this tonight, I'll answer your reply asap okay,,When you re fitted the top of the machine, your sure the tube did not get kinked again when you sat the top down on the cabinet? The tube comes up through a hole in the shocky support on the metal cabinet and then attaches to the nipple under the top of the control panel*usually. Crouch in front of the machine and lift the top up off the cabinet from the front and look at the tube connecting to the base of the control panel. Is it not kinked? (leave the back of the top of the machine attached, just undo the 2 screws under where the lid closes against and lift it up enough to look at the rear area where the tube is)
Hi, so I've taken out the plastic support from the tube in the control panel. When I blow up the tube, the valve clicks on and off. It appears the tube was not feed through the hole in the shocky support, instead it was in the same place as the wiring. I've moved it into the correct hole and now when I blow down the tube, air passes freely. However, I've reset and put it on low and still the water rises to the top until I manually turn the dial to drain. Any other thoughts? Thanks.
I have to say, she is really giving us some stick this washing machine, lol..We are down to 2 things now,1. Faulty vacuum switch.2. A hole or split in the vacuum hose.I know its a lot of stuffing around, but you need to lift up the top of the machine again and remove the tube from the side of the tub up to the base of the control panel. Remove the tube altogether from the cabinet and check it thoroughly for a pin hole or split and check to see if it has worn down where it runs down against the shocky rod etc,,,, After years of being against the rod, they wear through sometimes etc,,The vacuum switch test.
It has to be one of the above*
No luck, the valve is fine - it clicked when I took the screwdriver out after 20 mins. I managed to get the whole tube out and checked it over - there are no holes and it doesn't look like its worn down against the rod at all. Again I put it on the low setting and turned onto regular wash - it just filled with water until I turned it onto drain. To reset the water level, do I turn the dial clockwise to reset and then back anti clockwise up to low, or do I turn it clockwise to reset and then contine up to low?You don't think the tube the nipple on the drum could be blocked? And this could be stopping air getting up the tube? I don't know what to do now...Thank you for all of your advice. I know more about washing machines now!
To reset the water level, do I turn the dial clockwise to reset and then back anti clockwise up to low, or do I turn it clockwise to reset and then continue up to low?When you go to the lowest water setting side of the dial, the knob wont turn any further*When you go to the reset side (usually past the highest water level), it will kind of spring back when you let go, Its usually clockwise past the highest water level to reset, then anti clockwise all the way back to the lowest setting, but it depends on the model of machine (It varies) That's what you need to do, go to reset and then back to the lowest setting (Make sure you go past the high setting and the switch springs back to high, then back to the lowest setting)The nipple on the drum shouldn't be blocked, if you could blow down through the tube from the top and hear the air escaping inside the drum* and the machine was empty when you re fitted the tube...Just check your water level switch setting and try one more time,,,ok,You can adjust the vacuum switch, I will tell you how if the above doesn't work out*Also, you are most welcome for the advice, I'd like to think you will give me a good rating though when we are done etc,, Im hoping for that anyway Keep me posted*AUSSIE- Repair Tech.41111.4788445602
It works! Amazing. Thank you so much. I turned the water level button to reset and then to low as you instructed and have just done two test runs and it starts agitating every time. Brilliant. What a relief. Thank you for your help. Positive rating coming up.... :)
Good stuff, thats great news.For the next 3 washes, just keep an eye on the machine okay,Dont turn it on and leave the house or anything, until it has proven itself as fixed etc,,Good luck and if you do need further help with this, just drop me a reply here,,Thanks for the rating also
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