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NA - 203

 

Customer Question

westinghouse LD505E dryer.
Automatic cycle does not engage heater. o drying takes hours
Manual cycle works fine. usually 60 min setting enough. Two sensors on heater block seem ok.
Thus suspect moisture sensor.
Where is it & how can I check it?

Submitted: 325 days and 15 hours ago.
Category: Australia Whitegoods
Value: AU$19
Status: CLOSED
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Expert:  appliance Doc replied325 days and 4 hours ago.

If the manual cycle works normally but the auto cycle does not---then you just have a problem with the timer itself. The heater and sensors are all working properly or else the dryer wouldn't heat during the manual cycle. The only difference during the automatic cycle and the manual cycle is that the contact inside the timer changes to change up the heating and timer advancement functions. Something is going on with the timer itself and it will need to be ordered and replaced to fix this problem I'm afraid to say.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.

Customer replied324 days and 17 hours ago.

Thanks for that, I replaced the control board assuming that would include the timer.
Since that did not work I thought a moisture sensor might be involved which is why I asked what I did.
So, is the timer not on the control board?
And is there no moisture sensor?
I found a black sensor (small, 2 wires) in the back in the drum air outlet.
What is that?
Thanks in advance

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Expert:  Walt-mod replied323 days and 21 hours ago.

Hi,
I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Customer replied323 days and 18 hours ago.

Yes, still waiting....
Tx

Customer replied322 days and 16 hours ago.

Still waiting...

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Expert:  Walt-mod replied321 days and 9 hours ago.

Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for an Professional or if you would like us to close your question. Thank you for your understanding!

Customer replied320 days and 19 hours ago.

You may as well close it.
Tx

 
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