Login|Contact Us
Question and Answer

Australia Whitegoods

Ask an Australia Whitegoods Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

my electrolux dishwasher is coming up with an i20 error, how

 
AUSSIE- Repair Tech.'s Avatar
  • Answered by:AUSSIE- Repair Tech.
  • Appliance Technician
  • Positive Feedback: 99.1 %
  • Accepted Answers: 3615
Verified Expert
in Australia Whitegoods

Recent Feedback

Positive
Very helpful and fast reponse. Many thanks.
Positive
Aussie Repair Tech was very but unfortunately could not fix as Washer requires a...
Positive
Excellent service and advice,part being repaired
Positive
good answer
Positive
Sounds like I will have to buy a carton of beer and get a couple of mates...
Positive
Great service - thank you so much
Positive
Sounds logical particulary given we can't 'see' anything amiss. Will try out...
Positive
It was great to get an honest clear response to my question and VERY FAST! Thank...
Positive
Thanks mate, you were so quick and gave all the info. in terms anyone could...
Positive
There was nothing said about tipping!!

Customer Question

my electrolux dishwasher is coming up with an i20 error, how an i fix this?

 

Optional Information:
Brand: electrolux
Type of Appliance: Dishwasher

Already Tried:
cleaning and reseting

Submitted: 322 days and 20 hours ago.
Category: Australia Whitegoods
Value: AU$45
Status: CLOSED
Picture
Expert:  AUSSIE- Repair Tech. replied 322 days and 16 hours ago.

Hi there and welcome to the website, thank you for your inquiry,

Please remember to rate my answer based on the service you have received here today. If there are any problems at all, please respond before rating and allow me to reply first so we may have a positive outcome regarding your inquiry.

May I have the full model number of your dishwasher please?

Customer replied 321 days and 22 hours ago.

its an electrolux dishlex dx302. the error that comes up is a half vertical dash 20, like an "i" without the dot on top.

Picture
Expert:  AUSSIE- Repair Tech. replied 321 days and 22 hours ago.

The i20 fault code means there is a problem with the drainage time of your dishwasher.

Has it been pumping out all the water at the end of the wash cycles?

Cleaning dishes okay still?

Customer replied 321 days and 21 hours ago.

it was cleaning the dishes ok, but it doesn't drain, the water has to be manually drained for the cycle to continue. i'm aware it is a drainage issue, i just don't know how to fix it... as in which hose(s) to check for blockages, can i do this myself or do i need a technician

Picture
Expert:  AUSSIE- Repair Tech. replied 321 days and 21 hours ago.

Ill give you the directions now and you can make up your own mind on whether or not your up for the task. okay,


Attachments are only available to registered users.


Register Here



Disconnect the drain hose and inlet hose from underneath the sink and unplug the dishwasher power cord.

Wind down the front legs and undo any screws around the trim panel securing the dishwasher to the cabinet (If fitted*) and then pull the dishwasher forward out of the cabinet.

Once you get the machine out, you can then follow the drain hose up into the base of the machine to the drain pump where it can be removed and you can then check to see if anything is blocking the drainage system of the dishwasher,

If nothing is found there, look at the hose side which feeds the drain pump, is there any blockage there also?

If possible, get a multi meter and test the drain pump to see if it has continuity etc,,

It can be removed and a voltage applied direct to test its operation etc,, but if you haven’t done this before, maybe it is best left to a technician? Plus you need a multimeter.

Here is the contact details for the manufacturer to contact regarding getting a tech out to take a proper look okay, at least this way, you will also get a warranty*

Electrolux

1300 363 640

Also, if you go here, you can locate your nearest service centre direct*

http://www.electrolux.com.au/Support/Parts-Locator/

Please remember to rate my answer today on the service I have provided you. Im hoping for a rating of great service, or at the bare minimum okay service. If you feel the need to rate any lower than this, please reply to me first so I can meet your expectations and we can have a positive outcome regarding your inquiry.

If you do have any further questions, or get stuck with the above, just send me a reply, I am here to help


Attachments are only available to registered users.


Register Here

if required.

Thank you.

Picture
Expert:  AUSSIE- Repair Tech. replied 321 days and 21 hours ago.

If you prefer a non Electrolux technician, just supply me your region and post code and I will happily track down a reputable repair service for you*

Picture
Expert:  AUSSIE- Repair Tech. replied 321 days and 18 hours ago.

I see you havnt rated my answer yet? Is there anything else I can explain to you please?

Im here to help you best I can


Attachments are only available to registered users.


Register Here

Picture
Expert:  AUSSIE- Repair Tech. replied 314 days ago.

I see you have read my above responses but have not rated my assistance yet?

Can I help any further please?

If there are any problems with the rating system, just let me know okay*

 
Tweet

2 AU Appliance Technicians are Online Right Now

Ask Your Question Now
Ask an AU Appliance Technician
Type Your Australia Whitegoods Question Here...
characters left:

Top Australia Whitegoods Experts

See More AU Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an AU Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
107 AU Appliance Technicians are Online Now
Type Your Australia Whitegoods Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan