I have an Aquasmart topload washing machine. On any wash cycle it drains the water and does not spin and comes up with a"out of balance" error. So I emptied to bowl and set it for Spin only and the same error comes up repeatedly. I have ensured that the machine is level. I have checked that the suspension rods are in place and that the rubber holds straps are in place at the top of the bowl. I have reset to factory defaults. When it first tries tries to spin it gives two "jerks" then spins slowly for about 10 secs. The machine then waits two minutes tries again and then finally gives the error message "out of balance". What can I check further?
Brand: Fisher 7 Paykel
Type of Appliance: Washer
as per note
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May I have the full model number please?
Model no - WL80T65CW1 - Hope this helps!
Thank you but it doesnt matter, its a top loader, which is all I really need to know.
The out of balance arm hangs down at the right hand rear side of the inner cabinet above the bowl and it is attached to the base, of the top of the hob.
If you stick your hand up underneath the top of the machine is this area, you should be able to feel the arm hanging down between the washer tub and the cabinet. When the wash tub assembly moves too far towards that side of the cabinet, it leans against the arm and the arm in turn presses on the out of balance switch and the fault code is activated.
(OOB = Out of balance switch)
If the problem isn’t the arm stuck over the top of the bowl assembly, or it isn’t bent, then perhaps the OOB switch is faulty. They commonly fail on these washing machines.
To inspect the switch, open up the control panel, undo all the wiring connecters to the main motor controller (The thing with all of the wires attached) and undo the screws and lift the brain out. The OOB switch is underneath the brain on the right hand side directly above the OOB arm that hangs down. Make sure the button on the switch clicks and that the terminals are not corroded etc,,, If so, either clean the terminals, or replace the switch with a new one. I will supply you a link to one below okay,
What I generally do is, bypass this switch altogether. Basically you un attach the wiring connecters to the switch terminals and join them directly to each other as if the switch didn’t exist* This is a permanent solution and the problem will never re appear.
I did take note of all the things you have tried already, so I think your problem is at the OOB switch itself, or the arm attached to it..
Good luck and if you have any further questions, just drop me a reply okay, Your rating today is also highly appreciated. Cheers.
The OOB switch: (Universal across Fisher Paykels)
Or, if it has the switch with the smaller terminals,
Appliance Tech with 12 years experience in the Industry.
I appreciate your answer, can you re-confirm this model does have an arm. I thought that it was electronically controlled. My limited check could not identify a balance arm previously but I will check again tonight. Again very happy withthe detail of your advice.
Im in the process of tracking down the service manual. I will reply as soon as I get my hands on it okay*Check anyway* ok
Forget the above statement, the OOB switch does not exist on this particular model, my bad.Your machine has a factory default setting of stopping every time the machine goes out of balance, requiring you to open the lid and manually re adjust the clothes and re start the machine.To get it back to automatic recovery of the out of balance feature, follow this procedure,Hold down the start pause button and then press the power button. It should beep twice and an unusual pattern show be up on the control panel.Press the SOAK button until the soak light is illuminated. (This is the auto recovery of OOB)Then press the power button to save the setting and return to normal use, then power off the machine.Wait 15 seconds and then power up and give the machine a test run okay*You are using low suds washing detergent yes?Sorry about the previous post, these machines are still fairly new so a whole lot have not been through the workshop yet, not like all the other Fisher Paykels*Keep me posted. okay,AUSSIE- Repair Tech.41079.2311761921
HI again, The graphic attached shows the panel of my machine. There is no "SOAK" button. The buttons are Power, High Efficiency, Start/Pause, Scroll (left & Right) , Select, Back.
Okay,Turn your AquaSmart™ washer on.2 Scroll, to the right, through the wash cycles until you reach the Settings Menu.3 Press SELECT to enter the menu.Scroll to the OUT OF BALANCE RECOVERY option, and press SELECT.Scroll to select between the two options. On or Off (You want it on)Press SELECT to confirm your selection and return to the Settings Menu.Now re test the machine.Sorry, there are 3 different ways of doing this across the different series of this model*Keep me posted*
No problem, I appreciate your perserverence. I have tried this before and will try again. But if this does not remedy the situation, what would you recommend?
Read the below, pleaseThis machine cannot be that old?? Under 2 years?
It is 5 years old.
See if there are any fault codes***
Keep me posted*
Out of balance 0 cycles at progress spin
Fault code 248
3125 cycles ago at progress wash 4
Thank you,This is a top up fault, this would also explain why the machine keeps going out of balance, there probably isnt enough water coming in at certain stages of the wash program etc,,248. (11111000) SmartPump™ Top Up FaultHere:
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All done , thanks for your advice.
No problems at all, how did you get on ?