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Ask AUSSIE- Repair... Your Own Question
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Positive Feedback: 99.1 %
Satisfied Customers: 3989
Experience: Appliance Tech with 12 years experience in the Industry.
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Hi JA, I am having a bad run with white goods this weekend.

Customer Question

Hi JA, I am having a bad run with white goods this weekend. First the fridge, now the dishwasher. The dishwasher is a Fisher & Paykel Mod. DD603ZW two draw. It may be 4+ years old, but hardly ever used. 20 times in that period would be a fair estimate. The top draw works normally. The Bottom Draw, after about 60 seconds, brings up the Error Signal - F2 - Call service agent. I noted that no water was entering the tray while it was trying to start. I checked the Supply Tap water filter. All clean. ( The top draw is from the same water supply and works normally ). I removed the draw and visually inspected the underside of the motor, and checked the free and easy rotation of the motor spindle. All well and looks brand new. I visually checked inlet and outlet hoses for kinks. None visible. Again, all looked brand new. No sign of any water leakage or staining under motor. Re-assembled draw, no improvement. Motor sounds like it is running slowly or intermittently. Something rotational is running. No water appearing in draw. Added 4 litres water to draw and repeated wash start. No joy. Sounds right, but still a F-2 Error Code. Then placed small object on impeller and repeated procedure. There was some rotation, determined by the object ( rubber sink plug ) being displaced from the impeller. However I suspect that the rotation is slow as it cannot produce enough pressure to rotate the spray arm. What Now ? Thanks, Trevor

Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  AUSSIE- Repair Tech. replied 1 year ago.

Hi Trevor,

The F2 fault code means the flood switch has activated,

Remove the lower draw and wipe out the water in the base pan* underneath the draw itself...

If there is no water, then maybe the microswitch has failed,,

Here is what you need to do:

http://www.youtube.com/watch?v=UXzuJvKIIgU

Customer: replied 1 year ago.

Hi JA,

Thanks for your help and patience so far. However this answer has left me a bit lost.

I don't understand "The Base Pan".

Had previously removed the draw.

Under the motor is a see through plastic covering. It is dry and stain free. I see nothing that I would describe as a Base Pan.

I swapped the pump rotors between the draws. No change. I checked that there was not a foreiggn object in the lower intake journal to the impeller, therefore sucking in and stopping it from rotating. No obstruction.

That Video did not address any pan under the draw or the Micro Switch you mentioned.

I would like to find that micro switch as it could be a contender preventing water from coming into the Draw.

However, bear in mind, that when I manually put 4 litres of water in the draw, it still did not pump or spray.

Have just had the draw out again. In the back left corner of the cabinet floor is a white plastic cover. Under the cover is an electrical circuit board controlling the inlet water solonoids.

All looks clean, dry and no visual evidence of electrical malfunction.

There is also a black electrical device on each side, half way along the rails. They look like vibration detectors.

Any further ideas of where and how with this problem ?

Thanks,

Trevor

Thanks for any help.

Trevor

Expert:  AUSSIE- Repair Tech. replied 1 year ago.

The dishwasher in the video link above shows the base pan, once the draw has been removed*

1min 36 seconds,,,into the video,,

The stainless steel pan is the base pan,,

The F1 and F2 fault codes:

The "F1" error means that the dishwasher has engaged the flood switch. Immediately shut off the dishwasher power and the water supply. The flood switch may have failed, and you need to replace it. The "F2" error code indicates that the motor is having issues or failing. Test the motor for continuity with a multimeter. If it's defective, replace it.

Might be the actual motor then, if the rotor is okay and there are no blockages*

Customer: replied 1 year ago.

Hi Ja,

Have been having problems with web page trying to contact you. Keep getting reply message

Gateway Timeout The proxy server did not receive a timely response from the upstream server.

Reference #1.59df54b8.1339637022.4199bf

 

Also sometimes a 404 no access error code.

 

However, the long and short of it is that I have almost given up on the dishwasher, and an about to take it to the F&P service agent. Everything you have suggested so far checks out sopt on.

 

The only final thing I would like to do is to swap the power supply leads to the water inlet solenoids, to see if I can use the functioning top draw clectronics to open the inlet water valve for the bottom draw.

 

However I don't know how to unclip the solenoid connections. Any suggestions ?

 

Have a further fridge problem with my back up fridge. A Westinghouse BJ 414K-R it runs continually and there is no click when turniing the thermostat, therefore I would presume it needs replacing. How do I get the thermostat out ?.

 

Thanks,

 

Trevor,

 


Expert:  AUSSIE- Repair Tech. replied 1 year ago.

F2, Faulty motor,,*

I will respond to your other inquiry at the new question..

Customer: replied 1 year ago.

Hi JA,

Any clues on how to disconnect the plug in cables to the solonoids ?. looks simple. but the usual does not work. Don't like applying too much force ?.

Trevor.

Expert:  AUSSIE- Repair Tech. replied 1 year ago.

You cant go doing that trever, if you short the brain out, you might as well look for a new dishwasher*

Its giving you a F2 fault code, which is motor related. Nothing to do with the inlet valves,, It is an electrical problem* , swapping rotors will make no difference*

No point in going looking for other things when the problem will remain*

Have you tested the motor with a multimeter yet?AUSSIE- Repair Tech.41074.3796498495

Customer: replied 1 year ago.


Which test would you prefer ?

The windings have r5esistive circuits and there is no earth fault.

thanks,

Trevor

Expert:  AUSSIE- Repair Tech. replied 1 year ago.

Fair enough then, they are ok?

Check all of them*

Apperently the controller thinks that one of them isnt up to scratch*

Thats a dish draw for you...

Customer: replied 1 year ago.

Thanks,

Then I guess that I should withdraw this question also.

I presume that you got my other email on how to do this, and problems with my account ?

It is also interesting that I asked these questions after JA sent me a promontional offer of 0ne months free trial.

I hope that they are not disadvantageing you with this ?

Thanks,

Trevor.

Expert:  AUSSIE- Repair Tech. replied 1 year ago.

You pay a subscription to ask unlimited questions for a month,,,

Your suppossed to accept them still so the experts get paid*, even though it is still a one off charge to you*

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