I 2 am having the same problem as all the other people port cannot be found chec settings etc help
Type of Appliance: Other
I have a janome customizer 2000 i can't getdesigns onto card or read designs from card. it keeps telling me serial port can;t be found check settings between computer and device.help
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Hi, I am trying to ust the Janome Customizer 2000. When I try to read from card format or write to card, I get a communication error on screen click ok then I get check if scan card is properly set. After doing this 20 million times all have achieved is grey hairs. Help Thankx Colleen
Hi Colleen,Do you have the latest software updates for this?http://content.janome.com/index.cfm/LearningCenter/Software_Updates?VersionID=56
Appliance Tech with 12 years experience in the Industry.
already updated software but did it again via the link no difference.
So the card is removable and is insetred into a multimedia port on the computer, updated and then placed into the Janome correct?Please confirm*
the card is removable from the sewing machine. it can't be inserted directly into the computer it has to go into the janome customiser 2000 connected via rs232 connection
Ok,I will do some research and reply to you later thisevening okay,Will reply ASAP,
Type of Windows operating system please?
If you are using a 64BIT operating system, then this will never work.The problem is that this device and the software were originally designed for Windows 95/98 and ME.There is the update for XP and Vista and Windows 7, but it only supports 32 bit operating systems, not the 64 bit versions.I did however find this, you can insert your card into this reader and use the Janome software to do the things you require*Its USB, so it will work on just about anything* and it takes up to 24 different cards, including your Janome one*When I researched this, a lot of other people moved on to card readers themselves, its just finding one cheap and that does the card for Janome machines*http://www.ebay.com.au/itm/Australian-Site-Janome-New-Card-Reader-Writer-USB-Connection-24-Function-1-/280751770149?pt=AU_Embroidery&hash=item415e1c0a25Are you happy with this response please? I will keep searching for you, just in case I missed something*AUSSIE- Repair Tech.41059.9796217245