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Hi, I moved from Sydney to Perth last week. I connected my

 
AUSSIE- Repair Tech.'s Avatar
  • Answered by:AUSSIE- Repair Tech.
  • Appliance Technician
  • Positive Feedback: 99.2 %
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in Australia Whitegoods

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Customer Question

Hi, I moved from Sydney to Perth last week. I connected my washing machine to the taps, put in a load and the machine kept filling up with water. Now it is too full and won't work and I can't get the machine to let the water out! Do you have any suggestions?
Regards
Chantal

 

Optional Information:
Brand: LG
Type of Appliance: Washer

Already Tried:
Turned it off. Don't know what to try...

Submitted: 358 days ago.
Category: Australia Whitegoods
Value: AU$54
Status: CLOSED

Accepted Answer

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Expert:  AUSSIE- Repair Tech. replied 358 days ago.

Hi Chantal,,

If you lower the drain hose down to the floor level and drain the water manualy either out your back door, or, if there is a drain in the centre of your laundry floor etc,,,, use that. When you lower the drain hose, lower than the water level, it will drain the machine using gravity *

Also, can I have the full model number of your machine please,? Front loader, or top loader etc,,,

Expert TypeAppliance Technician
Category: Australia Whitegoods
Pos. Feedback: 99.2 %
Accepts: 3605
Answered: 4/30/2012

Experience: Appliance Tech with 12 years experience in the Industry.

Ask this Expert a Question >
Customer replied 357 days and 23 hours ago.

hi, the model is Inverter Direct Drive 7kg. I have lowered the hose to the floor, but the water is still not coming out.

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Expert:  AUSSIE- Repair Tech. replied 357 days and 23 hours ago.

There should be an actual model number on the control panel, or the top rear of the machine, facing the wall....

Is it a front loader or top loader please?

 
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