Ask an Australia Whitegoods Question, Get an Answer ASAP!
Hi there and thank you for your question, I will be assisting you with your inquiry today, Remember it is up to us to work as a team and help solve this problem, or at least work out a way of troubleshooting it and to get you sorted one way or another,, If by a certain time, you have not accepted my help by pressing the accept button located on your screen after an answer has been given, I will opt out and move on to help others who are wanting genuine paid assistance. Just Answer is not free and experts are only paid by your acceptance okay. At any time, you may request further info and ask questions if you feel the need, even after accepting, this is not a problem.
The door safety locking solenoid is faulty, and will need to be replaced. This is why the lock is not releasing...
Here is a video that will explain how it is changed:
And for the part you require, contact the company below and they will ship you one quickly okay,,
Please have your make & model number readily availablewhen contacting us or visiting us.