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Our 5.5kg Eziloader (45S558E) not running

 
AUSSIE- Repair Tech.'s Avatar
  • Answered by:AUSSIE- Repair Tech.
  • Appliance Technician
  • Positive Feedback: 99.3 %
  • Accepted Answers: 3593
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in Australia Whitegoods

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Customer Question

Our 5.5kg Eziloader (45S558E) is not actually getting through the cycle. You start, it clicks (normal sound it makes then usually starts filling with water), it clicks again (not normal) then clicks again and changes lights to say end. All these clicks happen within 5-7 seconds at a regular interval from hitting the start. It seems like there is a switch that starts the filling and washing cycle that does not switch over... Any ideas?

At the end of the clicks, the End light flashes 4 times  which our manual tells us that the door is open. The door is closed, so my thought is the mechanism that checks if the door is closed is not functioning, where ever that is, i am not sure

 



Already Tried:
>Checked the house fuse, still has power. >Checked with inlet pipe filter - all clear >Checked the Drain pump - all clear >Tried all different program options, same outcome

Submitted: 705 days and 13 hours ago.
Category: Australia Whitegoods
Value: AU$27
Status: CLOSED

Accepted Answer

Picture
Expert:  AUSSIE- Repair Tech. replied 705 days and 13 hours ago.


AUSSIE- Repair Tech. :

This could be door switch related(it wont do much without a door signal) and also could be controller related. To access the door switch, the top panel needs to be removed(2 screws top rear of top panel) and then access can be gained by sticking your hand down into the machine between the drum and the cabinet at the front. The switch will be behind where the door handle is, on the inside of the cabinet. It'll be hard working out exactly which one isnt working without having the parts handy to change over with,,,

AUSSIE- Repair Tech. :

Statewide Appliance Spares

Phone 1800 250 911
Fax XXXXXXXXXX

AUSSIE- Repair Tech. :

Try unplugging the machine from the wall for an hour, and then restart it after that to see if the controller resets itself..it may just work,

AUSSIE- Repair Tech. :

This is about all you can really do without getting someone out to have a proper look and test with a multimeter etc.,.and or change over a few parts to see*

Customer :

Would part of the controller possibly burn out? Found the section and it has a small browning/ mark on a section

AUSSIE- Repair Tech. :

Yes, it is possible. Burn marks are not good*

AUSSIE- Repair Tech. :

heat damage and electronics do not mix well at all.

Customer :

Full Size Image

Customer :

sorry, only one was needed...

Customer :

That is the only mark on the device

AUSSIE- Repair Tech. :

looks pretty crap,

Customer :

meaning?

Customer :

poor quality? needs replacing? dodgy but may do the job?

AUSSIE- Repair Tech. :

i would consider changing the part

AUSSIE- Repair Tech. :

heat stress*

Customer :

Ok, we will give it some time turned off and see if that helps, if it does not then onto replacement. Thanks for the assistance.

AUSSIE- Repair Tech. :

your welcome, good luck with it

Expert TypeAppliance Technician
Category: Australia Whitegoods
Pos. Feedback: 99.3 %
Accepts: 3593
Answered: 5/7/2011

Experience: Appliance Tech with 12 years experience in the Industry.

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