simpson washing m/c on normal start cycle not starting 30 sec after rinse indicator flashing and beeps 15 - 20 times what is the problem.Last time we use no problem
turn off start again start normal but same thing
What is the model number of your machine please?
the model number is XXX
Its on a sticker, located on the left hand rear side of the control panel usually, I really need the full model number, not just the size* Cheers,
ok will get it asap
ill have the model number in about 20 seconds
model number is XXXXXXXX
is that the correct one
certainly is, thank you,
The rinse light that is flashing, which one is it? The deep rinse, or the normal one in between the wash and spin lights??
not the deep rinse
the one in between wash and spin lights
okay, this is what the service manual says about your problem:
Simpson Ezi set:
overload in motor temprature?
due to suds ?
yes, more or less,
it says, wait, the problem may clear itself,
If not, turn the dial to drain/spin and run all the way to the end,
we tried that
but drain/spin wont work at all
Well, all you can do is unplug from the wall for one hour, let the motor/pump cool down and then try it in a while.. go strait to the spin/drain as recommended and wait till the end. Then try re-starting the machine again from the beginning,
If that doesn't work, then you will have a motor fault and it will need correct diagnosis from a repair mechanic, if you wish to solve the problem completely.
EF: Motor Fault (Rinse Flashing)
the washing machine was off for about 48 hours
before we tried to wash a load today
so i think it had enough time to become cool during the 48 hour process
so maybe it would be the motor fault
Yes, it would have had sufficient time to cool
Maybe get it powered up again, start a wash cycle, leave it sit for a while with the code showing and see if it will clear itself,,Fingers crossed it does,
Start at rinse and spin,, if you can
since the motor fault is coming up
can it be that the motor is burnt out
if we do open the unit up any ways to fix up the motor fault
Something is not right with the motor, that is correct.
so basically if it wont start up we will be basically looking for a motor ?
a new motor
Well, if you can work out exactly what the problem is yes,
More or less, yes,
If it is direct drive, do not bother,,
if it is just the normal electric motor,, then just get a good second hand one if you can , new is about $300+
not worth it,
my brother just tried the machine again
when set to drain/spin
the spin and deep rinse is flashing
so nothing is happening other then beeping and flashing of those two
Code PU: the pump is not draining correctly, (Rinse and spin flashing)
Check the drain hose, and the water pump for blockage/damage/ etc
did the water pump out properly?
the water is stuck in the washing machine
but we filled the washing machine up with water to see if that gets it going
do you need water to do drain/spin ?
yes, so if the pump blocked error is showing when it should be draining and spinning, then you need to work out why the pump is not working, is it jammed with something, is it burn out and not working>?? is the drain hose, or tub to pump hose blocked with anything,??
we will check now to see if there is a blockage
Start from the beginning, get rid of the water, drop the drain hose out the back door and drain it manually okay, after that, put the machine into drian/spin mode, the pump should fire up strait away and run for the entire cycle, all the way to the end. Let it finish the drain/spin cycle okay,,
let me know how you go okay,
how long will you be online for
Just message me and I should get notification etc okay,,
Unplug it again while your doing the inspection etc,,
we just had a major probelm the pipe at the back of the washing machine was on with a clip
i tried to put it in a down position so that water can exist out the pipe but the clip was loose and water flushed out
after trying the washing machine
the rinse and deep rinse is flashing now
and still doing nothing
now we tried to do it
and the rinse red light is showing up
and doing nothing
the red just shows no blinking
SO the machine is empty now?
okay, so no water, what happens now when you go to the drain spin cycle and push start?
spin light stays on but nothing happens
no flashing of lights
Is the machine pumping?
nothing at all
leave it,, wait for a bout 5 mins, to see if it will spin, ok
On the drain and spin cycle. the machine should be sitting there pumping away(even when empty) for about 3 - 5 mins before it will try and spin usually...
any luck so far?
and then after it beeps then it locks the lid and thats it
so pretty much no luck at all tonight
no, it doesn't sound real good.
Maybe start fresh tomorrow,,
yer will give it a shot tomorrow to see what happens
so how long does ths just answer website work for is it a one off thing
or on going support to solve problem
unplug it now, leave it off overnight, and start from the beginning tomorrow. Put it on normal wash and see if it will fill(small water level) and agitate, drain and then spin. report to me your findings and we will go from there,
You put up a $15 deposit, I will give you as much help as I think I can,
Ill wait to hear back from you then okay,
ok thank you so much for your time tonight
have a good one mate