Australian Car Repair Issues? Ask an Auto Mechanic for Answers ASAP
Hello and welcome!My name is ***** ***** I can assist you with your question.
I will try my best to answer all of your questions.
However, before we get started, please let me mention a few things.
1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.
2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.
3. Please understand that I am here to help you anyway I can.
Can I start by getting your VIN?\
Thank you for that information.
So the engine does not crank over correct?
What is the battery voltage at on both batteries?
You could simply just have a bad battery or batteries..
Have you tried jumping them or charging them?
If so, and if the voltage still stays low on the main battery it is bad and will need to be replaced.
When does the horn sound?
Security system, wiring, fuse block or BCM could do this..
Can we continue?