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sprinkles08
sprinkles08, ASE Certified Technician
Category: Australia Car
Satisfied Customers: 22361
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I'm getting an Error 4 display on my cd player screen when I

Customer Question

Hi I'm getting an Error 4 display on my cd player screen when I put in a cd. I drive an '04 hyundai getz gl and the cd player is stock hyundai mp3-01
JA: How many miles are on the car? Do you have scan tool or a code reader?
Customer: 108564 kms and I'm not sure what the scan tool or code reader is
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Haven't tried anything so far. I want to fix it myself
JA: Anything else you think the mechanic should know?
Customer: The cds I use are CD/R.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Hyundai Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Australia Car
Expert:  sprinkles08 replied 10 months ago.

Hello and welcome to JustAnswer!

This error is for a mechanical failure of the mechanism that moves the discs within the radio. You can try a battery disconnect and see if that changes anything. If not then the radio will either need to be replaced with a used or remanufactured unit, or you can have yours sent out for repair to an automotive radio/electronics repair facility.