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sprinkles08
sprinkles08, ASE Certified Technician
Category: Australia Car
Satisfied Customers: 21791
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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My car is a 2004 xr6 and the key won't turn in the ignition

Customer Question

Hi my car is a 2004 xr6 and the key won't turn in the ignition or even make a clicking sound inside the ignition at all and a red flashing hand keeps showing on the dash and all electricals are still working what does this mean I've tried disconnecting the battery
Submitted: 1 year ago.
Category: Australia Car
Customer: replied 1 year ago.
I mean it does turn in ignition but doesn't make a clicking sound
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

It sounds as if you may have an immobilizer related issue if you're seeing a red flashing light.

Wen you turn the key on do you hear the fuel pump run initially?

Have you tested the battery or checked battery voltage?
Have you tried a second key?

Customer: replied 1 year ago.
No I have tried the second key but the old owner is bringing it soon how do I test the battery and what mistake have I done so I don't do it in future
Customer: replied 1 year ago.
no when I turn the key nothing happens at all
Expert:  sprinkles08 replied 1 year ago.

A battery tester woudl be needed to actually load test it but you could at least test it's voltage with a voltmeter. If you have a voltmeter test the voltage at rest and then after having the headlamps on for two minutes.

Customer: replied 1 year ago.
I've tried other key and nothing has happened do you think it can be a broken ignition
Expert:  sprinkles08 replied 1 year ago.

It's possible that the problem is in the lock cylinder.

Is the steering column locked?

Customer: replied 1 year ago.
No the steering column is not locked
Expert:  sprinkles08 replied 1 year ago.

Your first post said the steering is locked?

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