How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka - Moose) Your Own Question
Chris (aka - Moose)
Chris (aka - Moose), Technician
Category: Audi
Satisfied Customers: 43873
Experience:  16 years of experience
Type Your Audi Question Here...
Chris (aka - Moose) is online now
A new question is answered every 9 seconds

Right gh beam stays on gh, checked bulb, igniter, and xenon

Customer Question

Right high beam stays on high, checked bulb, igniter, and xenon control module any ideas?
JA: What is the model/year of your Audi?
Customer: 2007 Audi A6 Quattro
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes I needed to have a sticker on it today
JA: Anything else you think the mechanic should know?
Customer: Not that I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Audi Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Audi
Customer: replied 3 months ago.
High been stays on high on the passenger side even when low beam is on, driver side works fine, Goes from low to high!
Expert:  Chris (aka - Moose) replied 3 months ago.

Welcome, I'm Chris (aka Moose) I prefer working afternoon till just after midnight.

  1. Sorry you have been waiting so long, I believe I can help if help is still wanted/needed.
  2. I will be online another 5 hours after this post.
  3. Yes you have been charged already.
  4. Yes I know it is almost midnight.
  5. No I am not online between breakfast and lunch.
Expert:  Chris (aka - Moose) replied 3 months ago.

Hello again Chris here,

  • I am contacting you because the post has not been closed out/completed.
  • It appears you were not pleased with my help.
  • If more assistance is needed, reply and let me know, also let me know what it is you're needing to be pleased.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I never know it.)
  • You have already paid the fees to get this question answered, and I do not want you to leave having paid for something that did not meet your wants/needs and myself not receiving a feedback selection from yourself.
  • Are you saying the light stays on high with the vehicle off and on and with the headlights off or on? A wire issue is the most likely concern we need to diagnose.

Thanks Chris

Related Audi Questions