Audi Repair Questions? Ask a Mechanic for Answers ASAP
if you don't have the code card I'd suggest removing the unit from the dash and getting the serial number off it as once you have a serial number then If you remove the radio and retrieve the Radio serial number off or the side (starts in AUZ) then call Audi’s customer assistance to speak with a Audi Customer CARE Advocate. Call 1-***-***-**** (AUDI), Mon-Fri, 8 am to 8 pm, Eastern Time. If you tell them your Vehicle ID number and the radio serial number they will ask you some questions to verify the vehicle is registered to you and then they should provide you with the code for FREE. This typically takes a couple of days.
It is illegal for anyone to access the radio code through the Audi data base without verifying the customer, vehicle, and radio serial numbers. If someone were to provide that service for you here online, they would be risking their employment as well as legal ramifications.
I realize this is an inconvenience, but it is the main security system that keeps thieves from breaking into your vehicle and stealing the radio
its also worth trying the last 4 digits of the radio serial number as often this is the security code and sometimes the code is on a sticker in the spare wheel well in the trunk