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Audi0405
Audi0405, Technician
Category: Audi
Satisfied Customers: 10659
Experience:  10 years in Vw and Audi Field
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How can i get my onboard display to turn on again in 2011

Customer Question

how can i get my onboard display to turn on again in 2011 audi q5. I think something happened when the battery was ran dead numerous times and jumped for a few minutes and then the car was shut off and then it would have to be jumped again to turn on.
Submitted: 11 months ago.
Category: Audi
Expert:  Audi0405 replied 11 months ago.
Do you mean your MMI??
Customer: replied 11 months ago.
no the middle screen in the speedometer
Expert:  Audi0405 replied 11 months ago.
Was the battery jumped backwards??
Customer: replied 11 months ago.
im not sure i wasnt threre but i dont think it was jumped correctly
Customer: replied 11 months ago.
the truck driver had it hooked up to a volvo battery with the positive on the positive and the negative on the frame and then the positive on the positive and the negative on the negative on my audi
Expert:  Audi0405 replied 11 months ago.
Does anything show up at all or no ???
Customer: replied 11 months ago.
all the lights illuminate but the middle computer screen is just black.
Expert:  Audi0405 replied 11 months ago.
Ok there is not much you can do the middle prindle display has failed you will need to replace the instrument cluster to take care of this concern . I hope this helps.Please dont forget to provide feedback for the help provided thank you

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