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Jerry
Jerry, Master Mechanic
Category: Audi
Satisfied Customers: 17009
Experience:  ASE Master, 30+ years exp. imports and domestic, former shop owner
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2008 A4 Cabriolet top not operating no sound, just message

Customer Question

Customer: Hi ***** ***** 2008 A4 Cabriolet top not operating no sound, just message on dash saying the top is in operation, when button pulled/pressed
JA: Thanks. Can you give me any more details about your issue?
Customer: The convertible top was working fine a month ago, then completely stopped working. The electronic up/ down of the top only operation is manual - which is not fun
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Audi Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes,
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Audi
Expert:  Jerry replied 1 year ago.

Hello. My name is ***** ***** you for using the site, I will be happy to assist you today.

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Let me start by saying that any money that you paid, or if you have a subscription, that money stays in your account until the answers are rated, (positive) regardless of how fast or how long it may take to get finished. You can FOLLOW UP AT ANYTIME, even after rating.

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There has been a factory service bulletin, (not a recall) for that type of concern.

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Here is a link to what it states. You can copy and paste it into a new browser and rate the answer on this page.

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https://www.dropbox.com/s/gy1q0675vs1k0gf/Convertible%20top%20inoperative.pdf?dl=0

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Please don’t forget to rate the answer in a positive way, . EVEN IF YOU HAVE A SUBSCRIPTION ****THAT IS THE ONLY WAY I GET PAID ****

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Thanks