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Eric
Eric, Automotive Repair Shop Manager
Category: Audi
Satisfied Customers: 29975
Experience:  Automotive Repair Shop Manager, Technician/JA Mentor
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Just bought an 09 a4 and the second time I tried the top

Customer Question

Just bought an 09 a4 and the second time I tried the top won't go down. It unlocks and moves an inch or so and stops
Submitted: 1 year ago.
Category: Audi
Expert:  Eric replied 1 year ago.

HI,

I am sorry that you have not been helped yet. I just came online and saw your question

This is either one of the several microswitches that has failed, the control module, the motor, or the main switch. The first step is having the body control ecu scanned for fault codes which will tell us the area of concern. Then at that point the proper troubleshooting steps can be taken to determine if the component has failed or if there is a wiring or hydraulic issue

Customer: replied 1 year ago.
Do I have to go to an Audi dealer to get the scan?
Expert:  Eric replied 1 year ago.

Hi,

Unless you have an independent European specialist shop near you that will have the needed scan tool, then yes, you will need to go to either an Audi or VW dealer. Since they are owned by the same company and share technology, VW dealers will have the needed scan tool and knowledge for the repairs

Expert:  Eric replied 1 year ago.

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

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