How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Technician
Category: Audi
Satisfied Customers: 38850
Experience:  Technican - Business owner and Diagnostics for 34 years +..
9261905
Type Your Audi Question Here...
Mike is online now
A new question is answered every 9 seconds

Audi A5 Quattro Cab: We are considering buying a 2013 A5 Cabriolet

Resolved Question:

We are considering buying a 2013 A5 Cabriolet with only 3200 miles. While looking over the service records we noticed that there had been a repair. The service department answered "We replaced the complete engine in June, 2013 per Audi TAC assist center due to internal engine damage from the camshaft adjusters".

We are spending a good amount of money and I'm not sure I"m comfortable with this. What are Audi Expert's thoughts. I'm still going to pick up a 2013 Audi A5 Cab or possibly a new one, so really want to know what an Audi Mechanic would do. Thanks, Kevin XXX@XXXXXX.XXX
Submitted: 1 year ago.
Category: Audi
Expert:  gomi_otaku replied 1 year ago.
If the engine has been replaced, I'd feel pretty confident- it was done under supervision of customer care, so the local rep was likely involved and made sure it was done right.
While it may seem like everything should be perfect from day one, sometimes there are things that get by quality control because at that time there really is nothing wrong- it is just a fluke of something happening that causes a problem.
I would say, as long as you are getting it for a good price, and still are getting a warranty (possibly the same as original warranty, if AUDI had to buy the car back from the original owner)then you shouldn't have any issues.
Customer: replied 1 year ago.

Was hoping for a more technical reason for the failure. It seems that Audi has a history of camshaft adjuster failures. How familiar are you with Audi problems on the A5

Customer: replied 1 year ago.
Relist: Other.
Have to make a decision in the morning and not sure I will get a response soon enough
Expert:  Mike replied 1 year ago.
Hello - and Welcome..

My name is XXXXX XXXXX As you have relisted your question, I can help you from here.

The Audi A5 range - with that engine, was subject of a "recall" by Audi - because early on, they became aware of a problem with the design of the camshaft / adjusters etc - They were getting failures often - and this led to the official recall.

What will have happened with that particualr car is - its owners were not notified in time -before that one failed... or, they were but didn't take it in in time before the failure - or, it hadn't even been sold and so the work was not done - before it failed. Whatever the reason that it didn't have the recall work done, it was too late and the parts failed - which wrecks the engine - hence, it had to have a whole new engine.

The new engines that are fitted have the upgraded parts fitted already - so there are absolutely no worries over that issue - you would be fine - and the car will still have its manufacturers warranty.

I hope that explains all for you -and helps you / puts your mind at rest re the situation.

Let me know if you need anything more on this at all -

You need now to click on the OK rating to Excellent ratings service for me now, Thank you for that... and you can get back to me anytime if you need / wish..

Best Rgds, MIKE.


Please note, you are rating the content of my "answer" - my help to you - not the "system" which can experience delays etc which are not under my personal control -or delays caused by "time -off" which we all have on occasion - Thank you.


Mike, Technician
Category: Audi
Satisfied Customers: 38850
Experience: Technican - Business owner and Diagnostics for 34 years +..
Mike and 7 other Audi Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • AudiDoc

    Independent Audi Shop Owner

    Satisfied Customers:

    1681
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
< Last | Next >
  • http://ww2.justanswer.com/uploads/audidoc/2008-12-23_175252_headshot.jpg AudiDoc's Avatar

    AudiDoc

    Independent Audi Shop Owner

    Satisfied Customers:

    1681
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    461
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Audi Mechanic

    Satisfied Customers:

    259
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FourRingsTech/2010-01-26_135603_GetAttachment.jpg Michael Miller's Avatar

    Michael Miller

    ASE Certified Technician

    Satisfied Customers:

    241
    ASE Master Technician. Audi certified, including R8 and TDI (clean diesel).
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    229
    Trainer 8+ years, Master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    204
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    174
    ASE Master Automobile Technician with over 20 years exp. in this field.
 
 
 
Chat Now With An Audi Mechanic
Mike
Mike
Proprieter / Diagnostic Technician
238 Satisfied Customers
Technican - Business owner and Diagnostics for 34 years +..