How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Technician
Category: Audi
Satisfied Customers: 38738
Experience:  Technican - Business owner and Diagnostics for 34 years +..
9261905
Type Your Audi Question Here...
Mike is online now
A new question is answered every 9 seconds

Audi A6 Quattro: I recently bought a used Audi 2012 A6 quattro.

Resolved Question:

I recently bought a used Audi 2012 A6 quattro. It is a great car. Just realized that the advanced key does NOT allow me to unlock the door by touching the handle (and the trunk) or lock the doors by touching the square outline on the door handle. How can I fix that?
Submitted: 1 year ago.
Category: Audi
Expert:  Mike replied 1 year ago.
Hello and Welcome to justanswer...

My name is XXXXX XXXXX

There are relevant instructions in the Owners manual re the keys and how they work - if you haven't checked on that - please do so- as its easier for you to work through with your book in hand.

If you have done that - then there is a fault that needs plug in diagnostic equipment on the car... This will either reprogram the key / system - or highlight a fault with the key that may then need to be replaced - but that is the way forward / ways forward on this one now for you to get this sorted. You would need a suitably equipped garage / shop or Audi dealer for the diagnostic work if needed.

Im very glad to have helped..let me know if there is ever anything else - you are welcome anytime -

Can I just ask you to click on the "OK / Excellent ratings" for me now please as thats how Im credited for my time etc helping you .. Thank you in advance for that .

All the best - MIKE,.
Mike, Technician
Category: Audi
Satisfied Customers: 38738
Experience: Technican - Business owner and Diagnostics for 34 years +..
Mike and 3 other Audi Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • AudiDoc

    Independent Audi Shop Owner

    Satisfied Customers:

    1681
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
< Last | Next >
  • http://ww2.justanswer.com/uploads/audidoc/2008-12-23_175252_headshot.jpg AudiDoc's Avatar

    AudiDoc

    Independent Audi Shop Owner

    Satisfied Customers:

    1681
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    461
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Audi Mechanic

    Satisfied Customers:

    259
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FourRingsTech/2010-01-26_135603_GetAttachment.jpg Michael Miller's Avatar

    Michael Miller

    ASE Certified Technician

    Satisfied Customers:

    241
    ASE Master Technician. Audi certified, including R8 and TDI (clean diesel).
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    229
    Trainer 8+ years, Master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    204
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    174
    ASE Master Automobile Technician with over 20 years exp. in this field.