Hello , Here to answer automotive questions and make you feel comfortable and become familiar with your product. You just answered the question yourself. The control head is failed and is a common failure on all Audi model years. If you replace the A/C control head and have the new one coded to the vehicle everything will be working according to manufacturer design.
Thanks for your quick reply. I need more direction to make the repair. Where is the AC control head located ? What does it look like? How do I purchase a new control head that is coded for my vehicle? Any suggestions on where to purchase ?
I contacted the local Audi dealer. Good news, bad news. Audi still makes the part available, but the cost is almost $1500. Are you aware of anyone who sells re-conditioned units? If I purchase a used control head, what questions should I ask of the seller? Finally, how do I remove the control head? Does it come out from the front or do I have to dig into the back of the console?
Thanks so much for you help!