Audi Repair Questions? Ask a Mechanic for Answers ASAP
Hello My name isXXXXX will be glad to assist you today in answering your questions.
I'm sorry to inform you of this, but it sounds like the multimedia system is not working correctly, and requires a dealer scan tool to diagnose and or reset the system.
If you have any more questions please let me know .
Please don't rate my answer until I have answered all of your questions
Best regards,Bryan Tillett